by Madeleine Webster | Dec 4, 2023 | Case Studies
The Need CSS partnered with an insurance client where they were responsible for staffing classes of unlicensed & licensed agents for their annual open enrollment. Their requirements range from 800-1000 employees needed within a season. Keys to Success CSS...
by Madeleine Webster | Sep 7, 2023 | Case Studies
The Need A prestigious law firm encountered a significant challenge in filling a critical corporate paralegal position that had remained vacant for over six months despite rigorous internal recruitment efforts. The persistent struggle to identify and secure the right...
by Madeleine Webster | Aug 24, 2023 | Case Studies
The Need A mortgage services provider was growing rapidly and needed to get hundreds of call center individuals in the door quickly. While other agencies were sending candidates, almost 50% of all candidates did not show up on day one or they quit within one week....
by Madeleine Webster | Aug 9, 2023 | Case Studies
The Need A financial services provider was in need of additional support in their call center for mid-year and end-of-year hiring, during their busy seasons of assisting their customers in college savings and retirement savings. They did not have the bandwidth to...
by Madeleine Webster | Jun 28, 2023 | Case Studies
The Need A national automotive manufacturer needed more qualified candidates for their contact center customer advocacy division. This company had experienced numerous difficulties in the recruitment process trying to find these elusive candidates, and the positions...
