by Madeleine Webster | Mar 18, 2024 | Employee Spotlight, Employer
Anna’s journey at CSS Professional Staffing Group has been nothing short of remarkable, filled with both professional triumphs and personal anecdotes that reflect her vibrant spirit. From navigating challenging situations with job seekers to finding solace with...
by Madeleine Webster | Apr 27, 2023 | Employer
The banking, financial services, and insurance industry bull-rode its way through an unhinged 2022 marred by uncontrollable inflation, hiking interest rates, general geopolitical instability, and more. These resilient, albeit battle-wounded firms are settling into...
by Madeleine Webster | Apr 18, 2023 | Employer
An industry notorious for privacy, legacy tracking systems, and gatekeeping is being forced to modernize due to the current economic downturn and shifting client expectations. Tightening costs and protecting client data in a digitizing world are of the utmost...
by Madeleine Webster | Apr 4, 2023 | Employee Spotlight, Employer
A fresh face on the CSS scene, Joe Oquendo has been on fire this past year earning a spot in CSS’ Presidents Club and snagging the CSS Rookie of the Year title. Numbers don’t lie, and they’ll tell you he’s one of the most prolific account executives in the recruitment...
by Madeleine Webster | Feb 15, 2023 | Employer
Contact center managers today are expected to do more than ever with less oversight and increasing agent burnout in a field already known for its stressful environment. Combating these challenges to provide excellent customer service in 2023 will not be easy, but...
