by Madeleine Webster | Jun 28, 2023 | Case Studies
The Need A national automotive manufacturer needed more qualified candidates for their contact center customer advocacy division. This company had experienced numerous difficulties in the recruitment process trying to find these elusive candidates, and the positions...
by Madeleine Webster | May 4, 2023 | Job Seeker, Retention
Life’s daily stresses don’t take a backseat to work enough, and mounting pressures outside the office often spill into our professional projects. We’re trained to ignore these pressures and carry on unfazed, a tactic that only compounds the problem. Instead of...
by Madeleine Webster | Apr 4, 2023 | Employee Spotlight, Employer
A fresh face on the CSS scene, Joe Oquendo has been on fire this past year earning a spot in CSS’ Presidents Club and snagging the CSS Rookie of the Year title. Numbers don’t lie, and they’ll tell you he’s one of the most prolific account executives in the recruitment...
by Madeleine Webster | Mar 15, 2023 | Job Seeker
A good job recruiter in today’s era of hiring is much more than a judge of job description and resume compatibility. They deeply understand client and candidate motivations, potentials, and industry ecosystem to play the best employment matchmaker possible. You...
by Madeleine Webster | Nov 21, 2022 | Employer, Retention
Unnecessarily intimidating year-end performance reviews are upon us, but with a heavier focus on constructing the future than dwelling on the past, HR departments can guide employees and managers through mutually beneficial performance reviews. CSS Professional...
