by Madeleine Webster | Jun 28, 2023 | Case Studies
The Need A national automotive manufacturer needed more qualified candidates for their contact center customer advocacy division. This company had experienced numerous difficulties in the recruitment process trying to find these elusive candidates, and the positions...
by Madeleine Webster | May 4, 2023 | Job Seeker, Retention
Life’s daily stresses don’t take a backseat to work enough, and mounting pressures outside the office often spill into our professional projects. We’re trained to ignore these pressures and carry on unfazed, a tactic that only compounds the problem. Instead of...
by Madeleine Webster | Apr 27, 2023 | Employer
The banking, financial services, and insurance industry bull-rode its way through an unhinged 2022 marred by uncontrollable inflation, hiking interest rates, general geopolitical instability, and more. These resilient, albeit battle-wounded firms are settling into...
by Madeleine Webster | Apr 12, 2023 | Job Seeker, Resume Tips
Our collective attention spans are shortening at an alarming rate in favor of immediate, on-demand information. This mentality is spreading into the staffing world as recruiters and sales reps are inundated with more profiles to consider than ever before. They have...
by Madeleine Webster | Apr 4, 2023 | Employee Spotlight, Employer
A fresh face on the CSS scene, Joe Oquendo has been on fire this past year earning a spot in CSS’ Presidents Club and snagging the CSS Rookie of the Year title. Numbers don’t lie, and they’ll tell you he’s one of the most prolific account executives in the recruitment...
