by Madeleine Webster | Feb 15, 2023 | Employer
Contact center managers today are expected to do more than ever with less oversight and increasing agent burnout in a field already known for its stressful environment. Combating these challenges to provide excellent customer service in 2023 will not be easy, but...
by Madeleine Webster | Jan 30, 2023 | Employee Spotlight
A master networker and hyper-focused market expander, Andy hit the ground running at CSS Professional Staffing Group acquiring new territories and winning client exclusivity. When Andy isn’t breaking new ground for CSS, you can find him strumming his guitar and...
by Madeleine Webster | Jan 23, 2023 | Employee Spotlight
Whether Ben is breaking into new market territories as a seasoned account executive or taking his beloved dog on a crisp hike through Arizona’s rocky desert, he’s always trailblazing and always active. Get to know Ben a little better through his career at CSS...
by Madeleine Webster | Jan 17, 2023 | Job Interview Tips, Job Seeker
The 2023 job market for those looking to change companies, sectors, or functions introduces a whole new set of rules to the workforce game. While hybrid work expands, higher demand for employee engagement will engrain employees deeper in their new environments. CSS...
by Madeleine Webster | Dec 2, 2022 | Uncategorized
The world of remote work is expanding at breakneck speeds as employees prove they can maintain and even improve deliverable efficiency from home. CSS Professional Staffing Group proudly offers an audio version of this article for alternative consumption. It is...