by Madeleine Webster | Feb 15, 2023 | Employer
Contact center managers today are expected to do more than ever with less oversight and increasing agent burnout in a field already known for its stressful environment. Combating these challenges to provide excellent customer service in 2023 will not be easy, but...
by Madeleine Webster | Jan 18, 2023 | Employee Spotlight, Job Seeker
An expert recruiter and world traveler, Hailey joined the CSS Professional Staffing Group two years ago and has elevated the team to new heights ever since! Get to know Hailey a little better through her career at PSG and how she likes to unwind outside of work. ...
by Madeleine Webster | Dec 2, 2022 | Uncategorized
The world of remote work is expanding at breakneck speeds as employees prove they can maintain and even improve deliverable efficiency from home. CSS Professional Staffing Group proudly offers an audio version of this article for alternative consumption. It is...
by Madeleine Webster | Aug 31, 2022 | Job Seeker, Resume Tips
The onset of autumn brings managers and employees alike back from summer vacations. For job seekers, this is the time to trim resume fat while beefing up highlights to stand out amongst an avalanche of applicants. Prime resume shaping season is upon us In comes fall...
by Madeleine Webster | Jul 18, 2022 | Employer
When you hear the word “TikTok” it’s likely that you associate it with a myriad of elements, including viral trends, quirky dances, life hacks, and mindless scrolling. However, this scrolling is anything but mindless when it comes to those utilizing the platform who...
